We ask that you please have the following information ready prior to contacting us so that we can expedite your support:

• The version and year of your software.
• Your authorization code.
• The operating system that you are using.
• The name and version of the anti-virus software that you are using.
• The make and model of your printer (if your issue involves printing).
• The version of your network operating system (if your problem is multi-user related).

	Technical Support	Service Bureau
	Phone: (888) PRO-1099, Select Option 2 Online: Write Technical Support Support Hours: Mon-Fri 8am to 8pm EST (5am to 5pm PST) Extended January Hours: Sat 11am-3pm EST (8am - Noon PST) Excluding Holidays	Phone: (866) 444-3559 Online: Write the Service Bureau Fax: (818) 876-0202
	Online Correspondence
	You can also use our Online Contact Form to send an electronic correspondence to us.